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Let me make it clear about Consumer Complaints

Let me make it clear about Consumer Complaints

If you’re unhappy with any part of our service, we wish you to have in contact by:

We shall do our better to resolve your issues because of the conclusion of this business that is third after receiving your issue. We will issue a written acknowledgement within five working days and our written final response within eight weeks of receiving your complaint if we are unable to resolve your concerns. Comprehensive contact information for the Ombudsman are shown below.

Our last reaction will explain that you have got ultimate recourse to your Financial Ombudsman provider. We shall enclose their standard explanatory leaflet should you intend to escalate your issue in their mind. You need to repeat this within 6 months associated with date of y our last reaction or they might not consider carefully your problem after that timing.

Business Information

sunny.co.uk is a trading title of Elevate Credit Overseas Limited, registered in England & Wales, business number 05041905, registered office: KPMG LLP, 15 Canada Square, Canary Wharf, London, E14 5GL. Elevate Credit Overseas Limited is regulated and authorised by the Financial Conduct Authority enrollment quantity 673771.

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